We established Seventh Street Coffee Roasters in 2001 because we love coffee. We pursue excellence with every coffee we roast its as simple as that. We do this by:
Obtaining the highest quality coffees from the best coffee farms of the world Hand-craft our coffee by expert master roasters no large scale automation here traditionally in small slow roast batches Providing our customers loyal service and fresh roast-to-order coffee
Obtaining the highest quality coffees from the best coffee farms of the world Hand-craft our coffee by expert master roasters no large scale automation here traditionally in small slow roast batches Providing our customers loyal service and fresh roast-to-order coffee
Our contact information
By email:
sales@7thstcoffeeroasters.com
By standard mail:
LCS Roasting Co.
7th Street Coffee Roasters
113 7th St. #18
Milford, PA 18337
By phone:
570 228-8917 (between 9 a.m. and 8 p.m. eastern time)
lcsroastingcompany@yahoo.com
By email:
sales@7thstcoffeeroasters.com
By standard mail:
LCS Roasting Co.
7th Street Coffee Roasters
113 7th St. #18
Milford, PA 18337
By phone:
570 228-8917 (between 9 a.m. and 8 p.m. eastern time)
lcsroastingcompany@yahoo.com
Shipping Information:
Coffee orders will be shipped within three days of ordering. We use US Priority Mail, which arrives in 2-3 days. Coffee-related merchandise will ship out from the manufacturer within 5 business days via UPS Ground.
Refund, Returns and Cancellation Policies:
We offer a 30-day 100% satisfaction guarantee on all of the products we sell. If you are unhappy with any products you receive from 7thstcoffeeroasters.com, please call us at 1-570-228-8917 for further instruction.
Non-defective products are subject to a 15% restocking fee.
If you have ordered product and you refuse shipment you will be assessed return postage and a 15% restocking fee.
Please call us at 1-570-228-8917 with any questions.
Frequently Asked Questions:
1. How large are your coffee bags?
All of our coffees are at least a full 1-pound. Many others sell their coffee in 12 oz or 14 oz bags. Remember to look for this if you ever shop for coffee anywhere else! We also offer our coffees in 5 pound bags for even greater savings.
2. Do you ship to ______?
We ship to many countries around the world.
If you live in Hawaii, Alaska, Puerto Rico, Guam, or any other U.S. protectorate we will only charge you the US Postal Rate.
International Customers:
All non-U.S. international orders are shipped via the US Postal Service.
We offer 3 international shipping options:
International Air - UPS Expedited *Duties Will Apply* P63 International Air Parcel Post *Duties May Apply* P71 International Economy (4-6 weeks) *Duties May Apply* If needed, we will be happy to give you a specific shipping rate quote. Please e-mail us the items you wish to order to sales@7thstcoffeeroasters.com.
3. How long will it take for me to get my order?
We roast and fill your orders the same day to ensure freshness. We roast and prepare your coffee for you when you order, usually within 2-3 business days (monday-friday) of the receipt of your order. We ship domestic packages using either Priority Mail or UPS and the delivery time will vary from 2-7 business days from the date your order is shipped.
Priority Mail packages should arrive 2-3 days after being shipped.
Next-Day Delivery orders will be shipped as requested and we will add a surcharge to shipping. Please note, that some equipment, syrups, and chai may not be available for overnight delivery. Remember that you must factor in roasting time even for next day delivery! If you have any questions, please do not hesitate to contact us at 1-570-228-8917.
International packages vary, e-mail us for details.
4. Do you provide tracking numbers or delivery confirmation numbers?
We do provide tracking numbers and Delivery Confirmation numbers on all orders. You will receive an e-mail with this information when your product ships. With the problem of spam today, sometimes our tracking emails will be blocked or put into a spam folder, if for any reason you do not get a tracking number, please contact us at 1-570-228-8917 and someone will be able to assist you.
APO orders and International orders will not be notified of tracking numbers.
5. Is your coffee of high quality? Is it Arabica?
We offer 100% High Grown Arabica. Our coffees are only of the highest quality available, we provide coffees for many coffee houses and restaurants. Our coffee is roasted in small batches, no more than 10 lbs. at a time. The quality and freshness will far exceed any national brand, and based on our customer feedback, you will be pleased. If not please call us and tell us how we can improve at 1-570-228-8917.
6. Can I order over the phone?
Yes. We understand that even though our site is 100% secure, ordering online is a new experience for many. Please call us at 1-570-228-8917 if you are uncomfortable ordering online. We will be happy to assist. We are available between 8:00am-4:30pm Eastern Time, Monday-Friday.
7. I am experiencing problems ordering online is it my computer or your server?
It could be both! We try to maintain the best site possible including using Yahoo! for our server and back-end support. We do sometimes experience problems. If you can not place your order online please call us at 1-570-228-8917. There is an answering service that is available 24 hours a day, 7 days a week. Be sure to provide as much detail as possible about your order and contact information.
If you are experiencing problems with your shopping basket 'not holding your items as you continue to shop' make sure that you are allowing 'cookies' in your browser's security settings.
8. How safe is ordering online?
It is 100% safe. It is funny how many people worry about ordering online - while they don't hesitate to hand their card over to a server at a restaurant or bar. We use a Yahoo! Secure server and guarantee you will not experience any problems by ordering online with us! If you are still unsure, we will be happy to accept your order via telephone at 1-570-228-8917.
9. What type of roast do you take your coffee to?
We attempt to achieve the 'perfect point' for roasts on coffee. That means that every varietal of coffee will be roasted to the point needed to highlight the characteristics of the coffee. Please give us feedback. 'Perfection' can always be improved!
If you have specific questions about roast profiles on particular varietals please e-mail craig@7thstcoffeeroasters.com.
10. Do you offer specific Free Samples?
We do offer Free Samples from time to time with orders. Join our mailing list and we will keep you updated on any special offers!
I wish we could afford to do so, but due to our tremendous demand we are unable to offer samples customized to each and every order.. Please understand that we receive hundreds of requests for free samples every day and are unable to provide them at this time. We do offer 100% satisfaction guarantee so there is no risk in ordering coffees. You will not be disappointed!
11. Do you sell wholesale to restaurants, gift shops, or Coffee Houses?
Yes! While this website is primarily for retail customers that only need one or two pounds of coffee at a time, all of our coffees are available in 5 pound bags for bigger savings! Most non-coffee items such as our sauces, powders and syrups are also available in case form. You may also receive personal service by contacting our sales force at 1-570-228-8917.
Coffee orders will be shipped within three days of ordering. We use US Priority Mail, which arrives in 2-3 days. Coffee-related merchandise will ship out from the manufacturer within 5 business days via UPS Ground.
Refund, Returns and Cancellation Policies:
We offer a 30-day 100% satisfaction guarantee on all of the products we sell. If you are unhappy with any products you receive from 7thstcoffeeroasters.com, please call us at 1-570-228-8917 for further instruction.
Non-defective products are subject to a 15% restocking fee.
If you have ordered product and you refuse shipment you will be assessed return postage and a 15% restocking fee.
Please call us at 1-570-228-8917 with any questions.
Frequently Asked Questions:
1. How large are your coffee bags?
All of our coffees are at least a full 1-pound. Many others sell their coffee in 12 oz or 14 oz bags. Remember to look for this if you ever shop for coffee anywhere else! We also offer our coffees in 5 pound bags for even greater savings.
2. Do you ship to ______?
We ship to many countries around the world.
If you live in Hawaii, Alaska, Puerto Rico, Guam, or any other U.S. protectorate we will only charge you the US Postal Rate.
International Customers:
All non-U.S. international orders are shipped via the US Postal Service.
We offer 3 international shipping options:
International Air - UPS Expedited *Duties Will Apply* P63 International Air Parcel Post *Duties May Apply* P71 International Economy (4-6 weeks) *Duties May Apply* If needed, we will be happy to give you a specific shipping rate quote. Please e-mail us the items you wish to order to sales@7thstcoffeeroasters.com.
3. How long will it take for me to get my order?
We roast and fill your orders the same day to ensure freshness. We roast and prepare your coffee for you when you order, usually within 2-3 business days (monday-friday) of the receipt of your order. We ship domestic packages using either Priority Mail or UPS and the delivery time will vary from 2-7 business days from the date your order is shipped.
Priority Mail packages should arrive 2-3 days after being shipped.
Next-Day Delivery orders will be shipped as requested and we will add a surcharge to shipping. Please note, that some equipment, syrups, and chai may not be available for overnight delivery. Remember that you must factor in roasting time even for next day delivery! If you have any questions, please do not hesitate to contact us at 1-570-228-8917.
International packages vary, e-mail us for details.
4. Do you provide tracking numbers or delivery confirmation numbers?
We do provide tracking numbers and Delivery Confirmation numbers on all orders. You will receive an e-mail with this information when your product ships. With the problem of spam today, sometimes our tracking emails will be blocked or put into a spam folder, if for any reason you do not get a tracking number, please contact us at 1-570-228-8917 and someone will be able to assist you.
APO orders and International orders will not be notified of tracking numbers.
5. Is your coffee of high quality? Is it Arabica?
We offer 100% High Grown Arabica. Our coffees are only of the highest quality available, we provide coffees for many coffee houses and restaurants. Our coffee is roasted in small batches, no more than 10 lbs. at a time. The quality and freshness will far exceed any national brand, and based on our customer feedback, you will be pleased. If not please call us and tell us how we can improve at 1-570-228-8917.
6. Can I order over the phone?
Yes. We understand that even though our site is 100% secure, ordering online is a new experience for many. Please call us at 1-570-228-8917 if you are uncomfortable ordering online. We will be happy to assist. We are available between 8:00am-4:30pm Eastern Time, Monday-Friday.
7. I am experiencing problems ordering online is it my computer or your server?
It could be both! We try to maintain the best site possible including using Yahoo! for our server and back-end support. We do sometimes experience problems. If you can not place your order online please call us at 1-570-228-8917. There is an answering service that is available 24 hours a day, 7 days a week. Be sure to provide as much detail as possible about your order and contact information.
If you are experiencing problems with your shopping basket 'not holding your items as you continue to shop' make sure that you are allowing 'cookies' in your browser's security settings.
8. How safe is ordering online?
It is 100% safe. It is funny how many people worry about ordering online - while they don't hesitate to hand their card over to a server at a restaurant or bar. We use a Yahoo! Secure server and guarantee you will not experience any problems by ordering online with us! If you are still unsure, we will be happy to accept your order via telephone at 1-570-228-8917.
9. What type of roast do you take your coffee to?
We attempt to achieve the 'perfect point' for roasts on coffee. That means that every varietal of coffee will be roasted to the point needed to highlight the characteristics of the coffee. Please give us feedback. 'Perfection' can always be improved!
If you have specific questions about roast profiles on particular varietals please e-mail craig@7thstcoffeeroasters.com.
10. Do you offer specific Free Samples?
We do offer Free Samples from time to time with orders. Join our mailing list and we will keep you updated on any special offers!
I wish we could afford to do so, but due to our tremendous demand we are unable to offer samples customized to each and every order.. Please understand that we receive hundreds of requests for free samples every day and are unable to provide them at this time. We do offer 100% satisfaction guarantee so there is no risk in ordering coffees. You will not be disappointed!
11. Do you sell wholesale to restaurants, gift shops, or Coffee Houses?
Yes! While this website is primarily for retail customers that only need one or two pounds of coffee at a time, all of our coffees are available in 5 pound bags for bigger savings! Most non-coffee items such as our sauces, powders and syrups are also available in case form. You may also receive personal service by contacting our sales force at 1-570-228-8917.
